QUALITY CELLULAR/AT&T RETURN POLICY

* Quality Cellular values our relationship with you and offers a return policy for equipment and service purchased in our location. It may not reflect the policies of other authorized retailers of AT&T.

Equipment

If the equipment you purchased does not meet your expectations, simply return it to the store within 30 days from the date the equipment was purchased or shipped with original sales receipt and all original packaging.

Equipment returned within 30 days will be refunded via the original method of payment.

Any rebate associated with the returned equipment will be voided.

A restocking fee ($35.00 for voice devices and $55.00 for data devices) will be charged for equipment returned.

Equipment received through any insurance claim cannot be returned or exchanged under this policy.

A restock fee of $5 will be charged for accessories $29.99 or less and 15% for all other accessories.

Service Cancellation

You may cancel service within 30 days from the activation date to avoid the early termination fee of $175.

You will be responsible for all applicable usage fees, prorated access charges, taxes, surchages or other charges through the termination date.

If you cancel service within the return period but do not return the equipment within the return period or if the equipment is not returned in like-new condition, you may be charged the full retail price of the equipment.

GoPhone Pay As You Go Returns

Funds deposited into a GoPhone account are not refundable or redeemable for cash or credit, during or after the 30-day return period.

Go Phone Pay as you Go activation fees and cards are non-refundable.